We aim to despatch all orders received before 12 noon on the same day, with delivery within 2 – 3 days to the UK mainland. Orders made after this time will be processed the next working day.

In light of Covid-19, Royal Mail is receiving a huge surge in deliveries. Whilst Royal Mail are doing everything possible to deliver your order on time, please be aware there are occasional delays.

For Northern Ireland, offshore and international orders we aim to deliver between 3 – 10 business days. International Buyers are responsible for any taxes, duties, customs fees or additional charges incurred during shipping.

It is your responsibility to provide us with full and correct delivery address details. We cannot be held liable for non-delivered orders if incorrect address details were provided upon order.

All packages returned to us as undelivered will be refunded.

If after five business days you have not received your order, you must contact us using the Face Junkie contact form or by emailing

ALL tracked with email notifications.

Please ensure you provide a FULL Address including the following information:

Street Name
Contactable phone number